Away Fans' Guide | Bristol City (A)

Tickets for the match are sold out.

Tickets will be available to collect from the Home Park Ticket Office until 4pm on Friday, 29 November.

Any uncollected tickets will be available to pick up from the away turnstiles at Ashton Gate on match day.

There are a few spaces left on our Miles Away coaches. Departing from outside of the Babcock Devonport End at 10.30am.

Miles Away Adult - £28
Miles Away Junior - £26
Non-Member - £33
Personal Assistant - £20

• Children under the age of 12 years must be accompanied by an adult.
• All tickets must be collected by the person whose name is on the booking.
• Photographic ID will need to be presented when collecting any tickets on match day.
• Tickets can be collected from 90 minutes prior to kick off.

Address

Ashton Gate Stadium Ashton Road Bristol BS3 2EJ

Matchday buses

Bristol City's matchday shuttle buses will operate as follows:

· AG1 Portway Park & Ride (via Portway) – approx. every 12 minutes

· AG2 Brislington Park & Ride (direct service) – approx. every 15 minutes

· AG3 Temple Meads (via Broadmead and the centre) – approx. every 20 minutes

All services drop-off and collect from Winterstoke Road, outside Ashton Gate. Full details including route maps, timetables, pricing and ticket information is available here.

Rail

Ashton Gate is well served by local and national rail services. For the latest information, journey planning and tickets visit www.gwr.com

• Bristol Temple Meads
  Mainline station with trains running directly to most parts of the UK, including Wales and Scotland. A 40-minute walk from Ashton Gate Stadium or use matchday Service AG3.
   
• Parson Street
  Serves much of Somerset, South Wales and Bristol (journey time to Temple Meads approximately 5 minutes). Please note Parson Street does not have step-free access. A 15-minute walk.

Walking & Cycling

Many fans will find walking or cycling the quickest way to get to games. The stadium is less than 30 minutes walk from most of south, central and west Bristol and fans can use the postcode BS3 2EJ to plan your route. Cycling will be even quicker as the stadium is connected by numerous cycle paths – plan your journey by clicking here – the planner shows route type, elevation and cycle rack and pump locations.

Cycling to Ashton Gate 

Ashton Gate is easily accessed by bike via a number of dedicated cycle paths in Bristol. We also have plenty of bike racks at the stadium (96 in total) as well as a free to use handy bike pump. We’re a short bike ride from many parts of Bristol. A helpful Journey Planner provides helpful information such as elevation, route types and pump locations. Plan your route here.

E-Scooters

Electric scooters are not allowed on-site and must be parked in an appropriate area outside the stadium being careful not to block entrances, exits or the pavement. Voi are the only authorised e-scooters allowed to be used in Bristol and users are kindly requested to ensure they comply with the law and carefully consider their speed around the stadium on a matchday.

By Air

Bristol Airport is just 15 minutes drive from the Stadium. The Airport Flyer Service A1 stops at Parson Street, just 15 minutes walk from Ashton Gate.

Most supporters will find public transport quicker and easier than driving to games and should be aware that central Bristol, including many roads near Ashton Gate, is now part of a Clean Air Zone (CAZ) where non-compliant vehicles will be charged between £9 and £100 per day to drive.

Most supporters will find public transport quicker and easier than driving to games and should be aware that many local streets are covered by a Resident Parking Scheme.

If however you are driving we strongly advise you to park at the Portway Park & Ride (ideal for those using the motorway) or Brislington Park & Ride where you can use the Matchday Supporter bus services to complete your journey. We advise supporters to check their route before travelling by clicking here and allow plenty of time for your journey.

Limited official offsite parking, media parking and disabled parking is available close to the stadium. To book, click here, or call Supporter Services on 0117 9630 600 (option 1), Monday-Friday 9am-5pm at the first opportunity to avoid disappointment.

Unofficial off-site parking
Ashton Event Parking, Clanage Road, Bower Ashton, BS3 2JX. Online advanced booking from £15 per car, 10 minute walk.

DJ Matchday Parking, Cala Trading Estate, Ashton Vale Road, BS3 2HA. £10 per car, 7 minute walk. 

Other car parks can be found by clicking here.

The Independence Sports Bar is located at the main Winterstoke Road entrance to Ashton Gate and sits between the Lansdown and South Stands and is home to the largest indoor pub screen in Europe.

New at Ashton Gate for the 23/24 Season, the latest concession to feature within the Independence Sports Bar is “Loaded Fries”. Simply place your order from the QR codes displayed throughout the bar and collect from the Collection Point within.

The Kofi Lounge, situated next to the Independence Sports Bar, is a friendly coffee lounge serving high-quality ethically sourced coffee, and a range of sweet treats and savoury snacks.

A range of food and beverage options will also be available inside the stadium.

Please try and leave your bags at home. Only bags that comply with Bristol City's Bag Policy will be permitted entry into the stadium. No left luggage/bag drop facilities are available at the stadium.

If you have a medical condition that requires you to bring a bag or other equipment with you to a match, please email Bristol City's Disability Access Officer on Gareth.Torpy@bristol-sport.co.uk or SLO@bcfc.co.uk. They have a restricted bag policy and only those under the size of A4 will be allowed into the stadium and will be subject to a search.

Umbrellas are not permitted.

Disability Liaison Officer: Gareth Torpy
Email: Gareth.Torpy@bristol-sport.co.uk

Supporter Liaison Officer:
Email: SLO@bcfc.co.uk

Please be aware that Ashton Gate is a cashless stadium, with no cash accepted anywhere.

All children under the age of 14 must be accompanied by a responsible adult. If you are attending the stadium with young children we recommend that they wear a wristband that can be collected at the turnstiles (upon request) or can be collected from the Information Area situated on the South Stand/Lansdown corner concourse near A8/S17/S16. These wristbands have the Safeguarding phone number printed on them.

We have two repatriation locations – one located inside and one outside the stadium premises. Should you be separated from your child please notify the nearest steward immediately or contact the Safeguarding Team on mob: 07880 140411.

We advise that you agree a clear meeting point both inside and outside the stadium with your child on arrival at the stadium. Please remind them, that should they become separated from you, they should only approach an identified steward for help or to phone the Safeguarding number on the wristband.

If you have any concern regarding safeguarding, please click here to report a Safeguarding Concern or email safeguarding@bristol-sport.co.uk or you can call the Safeguarding Team on 07880 140411.

Argyle fans will be located in the Atyeo Stand.

Stadium-wide free WiFi is available.

Turnstiles open at 1.30pm.

If you see or hear any racist, homophobic or any other abuse around the stadium, please report it to Bristol City's text line: 07770 736 047