Family Excellence

Argyle Awarded Family Excellence Club of the Season

Argyle were today awarded the inaugural Family Excellence Club of the Season, based on two visit reports across the 2023/24 campaign, with the Club recognised for providing an outstanding experience for families and first-time fans.   

The EFL’s report stated Argyle were outstanding across all touchpoints of the scheme and were celebrated  for the quality of our pre-match communication to supporters, our family entertainment and the service of our fan representatives on match days, which all contributed to ensuring families enjoyed  a positive match day experience.  

The Family Excellence Scheme assesses the family experience that EFL Clubs provide, and awards them with Gold, Silver or Bronze status (introduced for the first time in 2023/24) for the quality of their match day experience across a range of touchpoints including ticket purchase, match day entertainment,  accessibility, facilities and communications.  

Argyle Chief Executive Andrew Parkinson commented:This award is testament to the hard work of our teams to provide an incredible match day experience for all home and away supporters who visit Home Park.  

“We pride ourselves on being a family friendly football club, providing the next generation with an experience they will savour, and make them want to continue coming back to Argyle matches.  

“As a club we will continue to grow our match day experience and I want to personally thank all the staff and volunteers at Argyle who have made this award possible through their hard work and dedication.”  

EFL Chief Executive, Trevor Birch  said:  “Plymouth Argyle are a brilliant example of a family-friendly Club and worthy winners of the Family Excellence Club of the Season. From their Fan Zone at Home Park to their fantastic mascot Pilgrim Pete, they are a Club that goes all out to create a positive experience for supporters that keeps them coming back.  

“Attendances across the EFL are at a modern day high and it’s really encouraging to see more than one million junior supporters attend an EFL match for the third season in a row, highlighting the great work being done by EFL Clubs to encourage young people through the turnstiles.”